8 Lessons From Tech Leadership on Scaling Teams and AI
Eira May

8 Lessons From Tech Leadership on Scaling Teams and AI

articles

14 highlights

AI initiatives need quality data

An out-of-tune guitar is an apt metaphor here: No matter how skilled the musician (or advanced the AI model), if the instrument itself is broken or out of tune, the output will be inherently flawed.

Organizations rushing to implement AI often discover that their data infrastructure is fragmented across siloed systems, inconsistent in terms of format, and devoid of proper governance. These issues prevent AI tools from delivering meaningful business value and proving their value to skeptical developers.

Most organizations overestimate data readiness

Having data is not the same as having AI-ready data. A centralized, well-maintained knowledge base is essential for getting AI initiatives off the ground successfully, yet most organizations discover this requirement only after launching poorly conceived pilot projects.

Internal knowledge is the antidote to AI hallucinations

“Why does AI hallucinate? Because it lacks the right context, especially your internal context.

Grounding AI tools in verified, internal documentation significantly improves accuracy and reliability, helping enterprise users realize the value they need from these new tools.

Understanding AI limitations is crucial

Understanding limitations means acknowledging that AI excels at pattern matching and generating code for well-defined problems but struggles with novel architectural decisions, complex trade-offs, and situations requiring deep contextual judgment.

The most successful AI implementations carefully scope where AI can add value while maintaining human oversight for decisions that require accountability, domain expertise, or creative problem-solving that goes beyond existing patterns.

AI is reshaping team structure and roles

As AI automates routine tasks like boilerplate code generation, bug triage, and basic testing, the role of developers is shifting toward architecture, critical judgment, and cross-functional collaboration.

This transformation doesn't eliminate the need for developers; instead, it elevates the skills that matter most.

APIs are becoming the backbone of AI integration

AI agents require precise, machine-readable signals—explicit schemas, typed errors, and clear behavioral rules—yet most APIs are still designed primarily for human consumption.